Jingdong beauty insurance
2020年8月11日Jingdong beauty insurance Each beauty product sold by Jingdong self operated platform is insured by Jingdong Allianz Property Insurance Co., Ltd. (hereinafter referred to as "insurance company") for product quality assurance insurance and product liability insurance. This insurance service includes two kinds of high-quality services, namely, guarantee of genuine cosmetics and skin care products and compensation for allergy caused by product quality problems. If the cosmetic products purchased by the consumers themselves in Jingdong are identified as non authentic by the product quality inspection and identification organization or the product manufacturer (not the product processing or distribution party) with the qualification of meeting the requirements of national laws and regulations, they can claim compensation from the insurance company. In addition, Jingdong solemnly launched the "allergy free" service: consumers purchase products with the "allergy free" service logo in Jingdong. Within 60 days after signing for the goods, if the consumers cause allergic symptoms due to the quality problems of the goods in the process of using the goods, the insurance company promises to respond to the consumers’ demand for rights protection within 48 hours, and provide effective evidence for the consumers Certificate to support its refund service. Let you feel at ease of beauty and ease of use.
Genuine product guarantee compensation process:
1. Initiating rights protection: goods that consumers think they have purchasedNon genuine products apply for rights protection.
2. Negotiation period: the buyer and the seller agree to cancel the online application.
3. Consumers’ proof: if the negotiation is inconsistent, consumers can provide evidence through the Jingdong beauty carefree entrance in the order details guarantee service of Jingdong app client, and the insurance company will review the proof content of consumers.
4. Insurance audit: the consumer shall provide the identification report of the product quality inspection and testing appraisal institution or the product manufacturer (not the product processing or distribution party) to the insurance company.
5. Get compensation: the insurance company has passed the examination and approval, and the consumer has obtained the compensation.
Allergy carefree claim process:
1. Initiate claim: Online claim settlement is carried out through Jingdong beauty carefree portal in the order details guarantee service of Jingdong app client.
2. Data provision: consumers shall provide the copy of ID card of the claimant (the injured), the overall picture of the location of adverse reaction symptoms and the claimant (the injured), the allergy diagnosis certificate when the claim amount is more than 300 yuan, and the photos of the residual value of the commodity (including the residual capacity of the gift and the quantity should not be less than 70%) to the insurance company. All vouchers should be uploaded to the original drawings, and the contents should be authentic and valid. The vouchers should not be altered, added or deleted. Otherwise, they will be regarded as invalid vouchers.
3. Online auditInsurance companies review the information provided by consumers.
4. Obtain compensation: the insurance company has passed the audit, and the consumer has obtained the compensation
manufacturer Service
and 1. Cosmetics and personal care products that are not in good condition after use shall not be returned for seven days without reason; if the goods are indeed of quality problems, they can be returned, except for the cases that the goods have expired or are less than 3 months from the expiration date when applying for return (except for activities and clearance commodities, such as: all activities including the expiration of the shelf life and the damage of the outer packaging) We will not return or replace the goods if we have made clear in the activity. Please purchase this kind of goods with caution, except for those with different requirements due to personal preference (smell, color, model, appearance) and skin texture.
2. Please check and accept the cosmetics on the spot. If there are any problems such as damage, leakage, shortage and custom perfume boxes manufacturer wrong delivery, please contact Jingdong customer service personnel immediately.
3Purchase channels and quality of products, if customers doubt the quality of goods in use, please issue a written appraisal, we will deal with it according to the national laws and regulations.
4. In case of allergic problems, relevant certificates from regular hospitals shall be provided.
Jingdong commitment
commitment For goods sold and delivered by Jingdong platform sellers, invoice and corresponding after-sales service are provided by platform sellers. Please feel free to buy!
Note: as the manufacturer will change the product package, origin or some accessories without any prior notice, our company can not ensure that the goods received by the customer are consistent with the supplierThe city picture, the origin and the visit site attachment description are completely consistent. Can only ensure that the original factory goods! And ensure that it is consistent with the same mainstream new products in the market at that time. If the mall is not updated in time, please understand!
genuine goods
Jingdong Mall assures you that the goods sold are genuine goods, and Jingdong self operated goods issue machine printed or electronic invoices.
National joint guarantee
with the quality guarantee and the invoice of Jingdong Mall, you can enjoy the national joint guarantee service (except luxury goods and watches; luxury goods and watches are guaranteed by Jingdong and enjoy the legal three guarantees after-sales service), and enjoy the same quality assurance as the goods you buy in person. Jingdong Mall also provides you with competitive commodity prices lipstick boxes wholesale and freight policies, please feel free to buy!
note: since the manufacturer will change the product packaging, origin or some accessories without any prior notice, our company can not ensure that the customers receive the goods and the pictures and origin of the mallThe descriptions in the attachment are completely consistent. Can only ensure that the original factory goods! And ensure that it is consistent with the same mainstream new products in the market at that time. If the mall is not updated in time, please understand!
worry free return
Genuine product guarantee compensation process:
1. Initiating rights protection: goods that consumers think they have purchasedNon genuine products apply for rights protection.
2. Negotiation period: the buyer and the seller agree to cancel the online application.
3. Consumers’ proof: if the negotiation is inconsistent, consumers can provide evidence through the Jingdong beauty carefree entrance in the order details guarantee service of Jingdong app client, and the insurance company will review the proof content of consumers.
4. Insurance audit: the consumer shall provide the identification report of the product quality inspection and testing appraisal institution or the product manufacturer (not the product processing or distribution party) to the insurance company.
5. Get compensation: the insurance company has passed the examination and approval, and the consumer has obtained the compensation.
Allergy carefree claim process:
1. Initiate claim: Online claim settlement is carried out through Jingdong beauty carefree portal in the order details guarantee service of Jingdong app client.
2. Data provision: consumers shall provide the copy of ID card of the claimant (the injured), the overall picture of the location of adverse reaction symptoms and the claimant (the injured), the allergy diagnosis certificate when the claim amount is more than 300 yuan, and the photos of the residual value of the commodity (including the residual capacity of the gift and the quantity should not be less than 70%) to the insurance company. All vouchers should be uploaded to the original drawings, and the contents should be authentic and valid. The vouchers should not be altered, added or deleted. Otherwise, they will be regarded as invalid vouchers.
3. Online auditInsurance companies review the information provided by consumers.
4. Obtain compensation: the insurance company has passed the audit, and the consumer has obtained the compensation
manufacturer Service
and 1. Cosmetics and personal care products that are not in good condition after use shall not be returned for seven days without reason; if the goods are indeed of quality problems, they can be returned, except for the cases that the goods have expired or are less than 3 months from the expiration date when applying for return (except for activities and clearance commodities, such as: all activities including the expiration of the shelf life and the damage of the outer packaging) We will not return or replace the goods if we have made clear in the activity. Please purchase this kind of goods with caution, except for those with different requirements due to personal preference (smell, color, model, appearance) and skin texture.
2. Please check and accept the cosmetics on the spot. If there are any problems such as damage, leakage, shortage and custom perfume boxes manufacturer wrong delivery, please contact Jingdong customer service personnel immediately.
3Purchase channels and quality of products, if customers doubt the quality of goods in use, please issue a written appraisal, we will deal with it according to the national laws and regulations.
4. In case of allergic problems, relevant certificates from regular hospitals shall be provided.
Jingdong commitment
commitment For goods sold and delivered by Jingdong platform sellers, invoice and corresponding after-sales service are provided by platform sellers. Please feel free to buy!
Note: as the manufacturer will change the product package, origin or some accessories without any prior notice, our company can not ensure that the goods received by the customer are consistent with the supplierThe city picture, the origin and the visit site attachment description are completely consistent. Can only ensure that the original factory goods! And ensure that it is consistent with the same mainstream new products in the market at that time. If the mall is not updated in time, please understand!
genuine goods
Jingdong Mall assures you that the goods sold are genuine goods, and Jingdong self operated goods issue machine printed or electronic invoices.
National joint guarantee
with the quality guarantee and the invoice of Jingdong Mall, you can enjoy the national joint guarantee service (except luxury goods and watches; luxury goods and watches are guaranteed by Jingdong and enjoy the legal three guarantees after-sales service), and enjoy the same quality assurance as the goods you buy in person. Jingdong Mall also provides you with competitive commodity prices lipstick boxes wholesale and freight policies, please feel free to buy!
note: since the manufacturer will change the product packaging, origin or some accessories without any prior notice, our company can not ensure that the customers receive the goods and the pictures and origin of the mallThe descriptions in the attachment are completely consistent. Can only ensure that the original factory goods! And ensure that it is consistent with the same mainstream new products in the market at that time. If the mall is not updated in time, please understand!
worry free return
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